Privacy Policy
EdCo Community Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.If after reading this notice you have questions, please contact us at: 1-888-378-7352
EdCo Community Credit Union
609 38th Street
Des Moines, IA 50312
Information We Collect About You
We collect nonpublic personal information about you from the following sources:* Information we receive from you on applications and other forms
* Information about your transactions with us
* Information we receive from a consumer reporting agency
We may disclose all of the information we collect, as described above, as permitted by law.
Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties:* Financial service providers, such as insurance companies, mortgage service companies, and securities broker-dealers
* Non-financial companies, such as data processors, check/share draft printers, financial statement publishers, plastic card processors, non-profit organizations, and government agencies
Disclosure of Information to Parties That Provide Services to Us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
Disclosure of Information About Former Members
If you terminate your membership with EdCo Community Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal informationWhat Members Can Do to Help
EdCo Community Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines.* Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
* Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
* Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
* Let us know if you have questions. Please do not hesitate to call us - we are here to serve you!
Privacy Statement for www.EdCoCU.com
EdCo Community Credit Union has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.EdCoCU.com.We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site's registration form requires users to give us contact information (like their name and email address), unique identifiers (like their social security number), and financial information (like their account or credit card numbers). The contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications for registration and for other purposes. Unique identifiers (such as social security numbers) are collected for use as account numbers in our record system. This site contains links to other sites. www.EdCoCU.com is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form to request information, products, and services. We collect visitor's contact information (like their email address), unique identifiers (like their social security number), and financial information (like their account or credit card numbers). The contact information is used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications. Unique identifiers (such as social security numbers) are collected from Web site visitors for use as account numbers in our record system.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
1. You can send email to online-contact@edcocu.com
2. You can send mail to the following postal address:
609 38th St.
Des Moines, IA 50312
3. You can call the following telephone number: 515-274-4100
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
1. You can send email to online-contact@edcocu.com
2. You can send mail to the following postal address:
609 38th St.
Des Moines, IA 50312
3. You can call the following telephone number: 515-274-4100
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site
1. You can send email to online-contact@edcocu.com
2. You can send mail to the following postal address:
609 38th St.
Des Moines, IA 50312
3. You can call the following telephone number: 515-274-4100
